Tips for using the Automated Telephone System:
All
unemployment is handled through our automated telephone system,
or our Internet Claims System.
Northern Nevada (775) 684-0350
Southern Nevada (702) 486-0350
Rural Nevada, Long Distance or Interstate (888) 890-8211
TTY (800) 326-6868
Internet Claims Website
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If you receive a rapid busy signal, it means that all 190
telephone lines into our Call Centers are busy. Please keep
trying to call, or use our Internet Claims System to file
your claim.
-
Be prepared for a long hold while waiting to file your
claim.
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Use a land line to avoid being disconnected due to phone
battery failure.
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We assure you the Division is doing everything possible to
serve you as quickly as we can.
When you call the Claim Center,
you will be given the following options:
1st Selection: Language
To continue in English, Press 1
For Spanish, Press 2
2nd Selection: Main Menu
Option 1
Weekly QuickClaim Filing and Check
Inquiry - Available daily 6am to 11pm
Please use this option to file your weekly claim for benefits or
to inquire about your last two checks and benefits balance.
Claims examiners can not currently provide this information.
Option 2
New or Reopened Claim- Available 8am to
4:30pm, Monday-Friday
Use this option to start a new claim for unemployment benefits
or restart one opened against the State of Nevada in the past
calendar year.
Option 3
Problems or Questions - Available 8am
to 4:30pm, Monday-Friday
Allows you to speak with a claims representative about problems
with your claim. You can NOT use this option to file a new or
reopened claim for benefits, file a weekly claim for benefits or
inquire into the status of a check or benefits balance.
Option 4
Nevada JobConnect Locations and Hours |
